Effective 11th December 2023

Chandelabra Design Styling and Florals ("we," "us," or "our") is dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with us, whether through our website, services, or other means. You agree to the terms outlined in this Privacy Policy by using our services.

1. Information We Collect
We may collect various types of information, including:
Personal Information: This includes, but is not limited to, your name, contact details, address, and other information necessary for our business operations.

Payment Information: We may collect payment details to facilitate transactions.
Technical Information: This includes data about your device, browser, and IP address when interacting with our website or online services.
Other Information: We may collect additional information relevant to your interactions with us, such as event details or preferences.

2. How We Collect Information
We may collect information through the following methods:
Directly from You: When you provide information through our website, in-person interactions, or other communication channels.
Automatically: Using cookies and similar technologies when you interact with our website.

3. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide the products and services you request, including event styling and floral arrangements.
Communication: To respond to inquiries, provide updates, and communicate with you about our services.
Improve Services: To analyse and enhance our offerings, ensuring they meet your needs.
Compliance: To adhere to legal obligations and requirements.

4. Sharing Your Information
We may share your information in the following circumstances:
Third-Party Service Providers: We may share information with third-party service providers who assist us in delivering our services.
Legal Compliance: We may disclose information when the law requires or to protect our rights.

5. Security
We employ reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no data transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices
You have the right to:
Access and Correct Your Information: You can request access to and correction of your personal information.
Withdraw Consent: You can withdraw your consent to collect and process your information.

7. Contact Us
If you have questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at kerri@chandelabra.com.au.

8. Changes to the Privacy Policy
We may update this Privacy Policy periodically. Please review the policy to stay informed about how we collect, use, and protect your information.

By using our services, you agree to the terms of this Privacy Policy.